For us it's a question of understanding and acting on the following aspects:

• Client needs,
• Human potential,
• Company systems and processes.

We provide two types of service:

• Developing Process Added Value by helping to achieve operational excellence,
  • Control over operations and services is achieved by reducing variability and complexity. Based on Lean Six Sigma, ServeA helps develop the toolbox and skills needed to make the company independently capable of managing improvement.
• Developing Service Added Value by helping to develop from passive maintenance to active Service.
  • After-sales service, often passively experienced as a constraint, is in fact a great opportunity for the company to develop.